Term and Conditions

1. Our Shop & Target Audience

BoltCraft Sales Shop specializes in high-quality archery equipment for enthusiasts at all skill levels. Our products cater to:

• Hunters seeking precision hunting arrows and shafts
• Target and 3D archery competitors
• Traditional archery practitioners
• Youth and beginner archers

Our products are designed for performance, durability, and accuracy, reflecting our commitment to the archery community.

2. User Obligations and Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use

2.2 Prohibited Activities

You may not:

• Use our products for illegal purposes
• Misrepresent your identity or age when purchasing restricted items
• Attempt to interfere with our website’s operation
• Resell our products without authorization

2.3 Age Restrictions

By purchasing archery equipment, you confirm you meet all local age requirements for owning such products.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, minor variations in color or finish may occur.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Custom Products

Custom-made traditional arrows are non-returnable unless defective, as they are manufactured to your specifications.

3.4 Safety Notice

Archery equipment can be dangerous if misused. By purchasing our products, you assume all responsibility for proper use and safety precautions.

4. Ordering and Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation via email.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes.

4.4 Shipping

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days)

We ship worldwide except to certain Asian and remote regions. Delivery estimates may vary based on location and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unused products in original packaging. Exceptions include:

• Fletched Arrows (due to potential damage to fletching during inspection)
• Custom-made Traditional Arrows
• Products showing signs of use or missing original packaging

5.2 Return Process

To initiate a return:

1. Contact us at [email protected] within 15 days
2. Receive return authorization
3. Ship items to: 2572 Wayside Lane, Oakland, CA 94612 USA

5.3 Refunds

Approved refunds will be processed within 5 business days of inspection, minus original shipping costs (unless due to our error).

5.4 Damaged or Defective Items

Contact us within 3 days of delivery with photos of damage for replacement or refund.

6. Intellectual Property

All content on boltarrowshop.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

BoltCraft Sales Shop is not liable for:

• Injury or damage resulting from product misuse
• Improper assembly or maintenance of products
• Unauthorized modifications to products

7.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Third-party actions affecting your use of our site

7.3 Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the item in question.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Alameda County, California.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: 2572 Wayside Lane, Oakland, CA 94612 USA